Spammers

Well maybe its just a coincidence but ever since the current workshop deal went live, a spammer seems to be clogging my inbox. A spammer is currently sending out emails but using our email address as the return email address, so therefore our inbox is getting clogged as they are sending out thousands of emails (over 6,000 since midnight last night).

Not sure how to resolve it or even if i can, any IT gurus out there following this blog? Would appreciate any advice as genuine customers emails are bouncing back because of this problem.



23/7/12 - Well an update.....after much searching around the net appears there is no real solution to this problem. Initially implemented Spam Assassin on our websites server, however unknown to us it was also discarding legitimate emails from our customers and not delivering them to us. It appears that it is blocking any emails being sent to us from free email services such as hotmail,yahoo,gmail etc. any messages sent from health services and a few others.  We are up to date on the emails we have actually received, so if you have not had a response, please let us know, we arent ignoring you, we simply havent received your email due to this software.
Its now been switched off so hopefully any emails will get through now. A word based filtering system has been implemented, which should block these spam messages from getting through and allow legitimate emails to be received.

Fingers crossed!!!!